Services

Setup

Rocky Top IT is a Managed Information Technology Service Provider (MSP) and licensed contractor by the Tennessee Board for Licensing Contractors, specializing in setting up new or updating an existing network by installing server racks, switches, firewalls, cable, fiber, and various other software/hardware to enhance business performance and security, while accommodating for anticipated growth.

Support

We partner with organizations to manage, monitor, backup, and schedule routine tasks, patches, updates, network scans to proactively identify future threats while delivering a multi-layered security service. We offers detailed reports on performance issues and security threats to help make effective business decisions.

BASIC

The Basic package provides a reactive solution for organizations who will not be severely impacted by a device being down.

STANDARD

The Standard package provides a proactive solution to information technology management for organizations looking to outsource or support their current IT department.

ELITE

The Elite package provides everything included in the Standard package plus deploys our leading Antivirus software on servers and devices.

Secure

Did you know... malware attacks occur every 14 seconds 24/7 and ransomware is expected to cost companies a combinded 20 billion by 2022. The right firewall and antivirus can help keep your data and employees safe even while working remotely. In addition to our industry leading tools, we recommend data backups to be completed on a routine basis. Often we find organizations that conduct backups do not verify the backup was successful. We set the standard by preforming data backup validation checks to ensure the backup is ready to deploy when needed.